PCensus Support
Tetrad's commitment to its customers extends beyond the delivery of software and services. It is our goal to ensure that you are able to get the maximum benefit from our solutions.
PCensus User's Forum
The PCensus User's Forum is a web site that
- Provides information about the availability of PCensus software and data products
- Offers technical support and advice on how to get the best out of your investment
- Allows users to exchange ideas and information
We will post product announcements and technical articles on a regular basis, and we encourage you to bookmark this site and visit often.
To access the forum site, go to forums.tetrad.com, or just click PCensus Website in the PCensus “Help” menu. You can view all areas of the site immediately, but before you can post questions or comments on the forum, you must register as a user and log in.
Support Resources
- Search
the PCensus Knowledge Base
Get answers to many frequently asked questions - Training Videos
View our series of tutorials for common tasks. - Tips and
Tricks
View our series of articles to help you get more out of PCensus. -
Send us a Question or Problem
Send a detailed description of your question or problem.
- User's Guide
This guide contains step-by-step descriptions illustrating both the simple and advanced capabilities of PCensus.
Phone Support
Please call 1-800-663-1334 for phone support. Our knowledgeable staff is available Monday-Friday between 8:00AM - 5:00PM pacific time.
We can often provide quick solutions to problems by linking to your computer via a web conference.
PCensus Program Updates
For users of PCensus 8.50 or higher, you are entitled to a free upgrade to PCensus 8.73.
If you have an earlier version, you are recommended to contact our product specialists at 1-800-663-1334 for upgrade information. If you are not sure which version of PCensus is currently installed, select "About PCensus" from the PCensus Help menu.
2006 Canadian Census Template
For users of the 2006 Census, you can download the latest templates. This update includes a French template and an update for the Executive Summary.
